RETURN AND EXCHANGE POLICY
We acknowledge that at times there are some mistakes made while the order is prepared or shipped. Since our sole purpose is to serve our customers with complete satisfaction, we have adopted a very handy and easy going return and exchange policy on Movies Jackets.
30 DAYS EASY RETURN AND EXCHANGE POLICY
A huge time limit of 30 good days is provided to you to make an exchange or return your product. After that, the website will not be responsible for any dissatisfaction made on your behalf.
- For the return and exchange of a certain product, you must have a genuine reason.
- Note that the product you wish to return or exchange should be in a proper and its original condition.
- The product will not be entertained for return and exchange if the tag is removed from it.
- You will have to bear the shipping costs of sending the item back to our warehouse or production house.
- You will not be able to use the facility of returning and exchanging if you have purchased a similar product but in different sizes.
- You are supposed to file your complaint and queries within 24 hours. Any request for the return and exchange made after 24 hours will not be entertained.
- Our responsible product inspectors will review your jacket completely and in detail before sending it back to you. Any changes you wish to make to your jacket are to be mailed to us on our provided email address.
- Send us your requests for return or exchange at firstname.lastname@example.org. Our attentive customer care representatives will immediately guide you with the procedure that follows.
CANCELLATION OF AN ORDER:
- In case you have changed your mind, you are required to cancel your order within 24 hours. If you do so, the entire paid money will be refunded to your account.
- If you cancel your order after 24 hours, 30% of your paid amount will be deducted.
- In case of the cancellation of your order with just 3 days remaining in its delivery will result in the deduction of 50% of your paid amount.
- If 3 days have passed, your cancellation will not be entertained after that.