SHIPPING AND DELIVERY POLICY:
As soon as you place an order, the people at Mjackets are eager to ship to you your desired outfit as soon as possible, that too safely.
Following are the policies listed which we wish that you adopt to have a hassle free shipment of your product.
- Fortunately for our customers, we provide FREE SHIPPING throughout the world.
- The minimum time your order will take to come to you is 1 day and the maximum time it can take is 10 days.
- We have multiple actively working warehouses located across the world which makes it easier for us to deliver your order to you promptly.
- We have trustworthy shipping partners like DHL, FedEx, sky-net, USPS to deliver your products. In case of your absence at the receiving time, you can contact the designated courier company directly to reschedule your shipment.
- We request our dear customers to mention their complete shipping addresses with the correct email address since the delivery will be made at the provided address.
- To help you get your fears vanished, we can also provide a picture of your product to you before dispatching it.
- Due to certain issues and unavoidable situations, we cannot ship to Russia, Israel, Iran, Iraq, Brazil, India, OFAC and Sanctioned Countries. However, we are working on the issue and will hopefully fix it.
- You will be provided with a digit based tracking code after your product is dispatched. The date on which the order is dispatched and expected delivery date will also be there with the code. You need to keep track of the code and keep yourself updated with the regular notifications.
- In case you fail to receive your order even after multiple rescheduled shipping, there is a high chance that the courier company will discard your parcel and we do not take responsibility for that.
- If you have placed more than one order at the same time, we try to ship them to you together in one parcel. However, if one of them is to be customized, we might have to divide them as separate shipments.
- As soon as we receive your payment, we inform you via an email Sales@mjackets.com
- To ensure the safety and privacy of our respectable customers, we avoid making deliveries to the following addresses: FPO, PO Box and APO.
- You are supposed to provide us with a signature of yours for confirmation when you receive your order.
POLICY REGARDING URGENT SHIPPING:
We do provide urgent/expedite shipping however it will still take 4-6 working days and unfortunately is not free. You will be charged $35 and your product will be delivered at your doorstep exactly on the day you would have mentioned.